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I was told that I was on a waiting list and I would not have to pay a full refund fee. I went ahead anyways and paid an additional $69 bucks just to be safe, after canceling my request they said they never received my cancellation email, then once I showed them proof they back peddled.

Now as of today I was told they processed my refund and they went so far as giving me reference numbers, they said they did their part and its out of there hands. They said I need to contact my bank Wells Fargo to see what is going on.

Wells Fargo said this is completely false, now I had to put in a claim with my bank. What a night mare, please be aware of this "5-6 week return policy they say.

They are not a honest company, this is my personal experience.

Reason of review: Return, Exchange or Cancellation Policy.

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