WorldStrides - Took 4 MONTHS to get refund guaranteed in 4 -6 weeks
It took WorldStrides FOUR months to reimburse me my $300. deposit 72 hours after I paid it with my credit card.
Despite receiving an email promptly to let me know they would give me a FULL REFUND in 4-6 weeks, per their policy. FOUR months later I finally received my $300. in a CHECK made out to my 14 year old DAUGHTER !!!!!!!!!!!!!!! I was warned by others who travel that this company had a terrible reputation and I am pleased we pulled our deposit for this trip.
The initial information meeting was a great sales job and they did a great job of convincing me to put down a deposit to hold a space for my student...
yet after investigating the reviews and track record of the company for this European trip, I quickly requested a refund and should have received full refund in 4-6 weeks. I am appalled they would send a check made out to the 14 year old student, when placed on the parent's credit card.
Reason of review: Return, Exchange or Cancellation Policy.
Preferred solution: Let the company propose a solution.
Location: 218 Water St W #400, Charlottesville, VA 22902, USA
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